Refund policy
Return & Refund Policy
At CarZyn, we aim to provide a smooth and satisfying experience with every purchase. If something isn’t right, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be unused and in its original condition
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It must be returned in the original packaging
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Proof of purchase is required
Non-Returnable Items
We do not accept returns for:
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Items that have been used or damaged after delivery
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Products without original packaging
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Clearance or discounted items (if applicable)
Refunds
Once we receive and inspect your return:
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You will be notified of the approval or rejection
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If approved, your refund will be processed within 5–10 business days
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Refunds are issued to the original payment method
Exchanges
We only replace items if they are:
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Defective
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Damaged during shipping
If you need an exchange, contact us with photos of the issue.
Return Shipping
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Customers are responsible for return shipping costs
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Shipping fees are non-refundable
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If the item is defective or incorrect, we will cover the shipping
Order Cancellation
Orders can be cancelled within 12 hours of placing them. After that, the order may already be processed and shipped.
Contact Us
For any return or refund request, please contact us at:
support@carzyn.com
CarZyn
Small Upgrades. Big Difference.
